← BackAUTHORITATIVE VERSION. This page is a convenience copy of JamStream's Child Safety Policy provided for your general information. The binding agreement between you and JamStream is the version you affirmatively accepted within the JamStream application or website when you created your Account (and, where applicable, when you made a purchase or accepted updated terms). JamStream maintains the authoritative, most current legal text within the in-app Legal Center. This convenience copy may be updated on a different schedule and may not reflect the most recent amendments; in the event of any conflict, inconsistency, or difference, the version you accepted in the Service — or the then-current authoritative in-Service version — governs and controls, except where mandatory consumer-protection law in your country of residence requires that a specific disclosed term be given effect in your favor.
This Child Safety & CSAM Reporting Policy ("Policy") applies to all content, users, accounts, and conduct on the JamStream Service. It is incorporated by reference into the Terms of Service and Privacy Policy.
JamStream maintains an absolute, zero-tolerance prohibition on all forms of child sexual exploitation, including but not limited to:
Violation of any of the above results in immediate account termination, permanent ban, evidence preservation, mandatory NCMEC reporting, and where applicable, referral to law enforcement.
JamStream is a strictly adults-only (18+) platform. You must be at least 18 years of age to create an account or use the Service. The Service is not directed to, and is not intended for, anyone under the age of 18, and we do not knowingly permit any person under 18 to register for or remain on the Service. We enforce this requirement through:
enforceAgeVerification).ageRejectionLog) retained for compliance review.Because minors may attempt to bypass an age gate by misstating their age, we treat any credible indication that a user is under 18 as a safety matter. If you believe an account belongs to a person under 18, or that any minor is being exposed to or exploited on the platform, report it immediately to [email protected] or via the in-app Report tool.
Images uploaded to JamStream (including profile photos and concert cover images) are screened by automated content-safety systems, on a reasonable-efforts basis, before or shortly after they become visible to other users. No automated system is perfect and we do not guarantee that every item of prohibited content will be detected or prevented. Live audio and video are real-time and cannot be reviewed before transmission; we apply on-device and reactive detection, human review of reports, and immediate stream termination when prohibited content is identified.
If a system flags the image as CSAM or potential CSAM, the image is immediately removed from the live user interface (but preserved as evidence — see § 7), the uploading user's account is flagged for human review, and an internal critical-priority alert is dispatched to the JamStream compliance team.
This screening is part of the operation of the Service and applies to uploaded images regardless of user consent preferences. It is performed solely for the purposes of (a) preventing illegal content, (b) protecting minors, and (c) complying with our legal reporting obligations.
When the automated systems flag content as CSAM or suspected CSAM, the JamStream compliance team performs a human review within target SLAs (see § 13). The reviewer:
JAMSTREAM LTD is a registered Electronic Service Provider with NCMEC (registration: JAMSTREAMLTD). As required by 18 U.S.C. § 2258A, we report all confirmed CSAM detections — and where we have actual knowledge of facts or circumstances from which a violation of federal CSAM laws is apparent — to the NCMEC CyberTipline.
The REPORT Act (Pub. L. 118-59) amended 18 U.S.C. § 2258A to make apparent violations of 18 U.S.C. § 2422 (online enticement/grooming of a minor) and 18 U.S.C. § 1591 (child sex trafficking) mandatory CyberTipline reporting categories. Accordingly, where JamStream obtains actual knowledge of facts or circumstances from which such a violation is apparent, it reports the matter to the NCMEC CyberTipline — in addition to, not instead of, any referral to the National Human Trafficking Hotline under Terms of Service § 10.1a.
Reporting timing: "As soon as reasonably possible" after obtaining actual knowledge, which we operationalize as within 24 hours of automated detection or human-review confirmation. Where the reviewing analyst is unavailable, the report is filed at the next opportunity, with internal escalation logged.
Reporting contents: Each CyberTipline report includes the image itself, the user's username, email address (if available), account creation date, IP address (if available), the date and time of detection, the perceptual-hash match (source list and match ID), the action taken (account suspended, image removed, evidence preserved), and any additional contextual information requested by the form.
Where applicable, parallel reports are filed with regional child-safety hotlines (e.g. the IWF for UK-resident users) and competent law enforcement.
In compliance with 18 U.S.C. § 2258A(h) and (i) (as amended by the REPORT Act, Pub. L. 118-59), JamStream preserves all evidence relating to a CSAM detection for a minimum of one (1) year from the date of the CyberTipline report, and for longer where requested by NCMEC or law enforcement or where ongoing legal process requires it. Preserved evidence includes:
csamReports document containing the full detection recordThe csamReports Firestore document is retained indefinitely as legal proof of our reporting compliance. The Storage object file is retained for the minimum one-year window and may be deleted thereafter, subject to any extension request.
Federal law prohibits JamStream from notifying a user that they have been reported to NCMEC. Specifically, 18 U.S.C. § 2258A(h) provides that "no provider may make public the fact that a report has been made under this section." JamStream complies strictly: where an account is terminated due to a CSAM detection, the user receives a generic suspension notification ("CSAM policy violation, account terminated") without reference to the CyberTipline report or any law enforcement involvement.
JamStream employees with access to CSAM evidence are bound by confidentiality agreements and are trained on this requirement. Improper disclosure may constitute a federal offense.
Any account associated with confirmed CSAM is immediately and permanently terminated. The terminated account:
Where the same individual is identified attempting to register from a different account, those subsequent accounts are also terminated and may be added to the CyberTipline report as related accounts.
JamStream cooperates fully with law enforcement investigations involving CSAM, in compliance with 18 U.S.C. § 2258A(g) (immunity for good-faith reporting and disclosure to NCMEC and law enforcement). Requests for evidence preservation extensions, additional information, or copies of preserved materials should be directed to [email protected] with appropriate legal process.
JamStream will not disclose evidence to private parties or other non-governmental entities except as required by court order or as expressly authorized by NCMEC.
Recognized child-safety organizations (NCMEC, IWF, INHOPE-member hotlines, national law enforcement child-safety units, and similar) may notify JamStream of suspected CSAM or child exploitation on our platform via our dedicated trusted-flagger channel:
Email: [email protected]
Acknowledgement SLA: Within 24 hours
Action SLA: Within 72 hours of acknowledgement (typically same-day for clear CSAM)
Follow-up: CyberTipline report filed within 24 hours of action where applicable
This channel is reviewed directly by JamStream's compliance lead (currently the company founder). Notifications sent to this channel are not filtered through general abuse triage and receive the highest internal priority. Please include in your notification: a URL or identifier for the suspected content (e.g. concert ID, user profile URL), a brief description of what you observed, your organization, and any reference number from your case management system.
Any JamStream user (or non-user) who observes suspected CSAM, sexual content involving a minor, grooming behavior, or any child-safety concern on the platform should report it immediately:
You may report anonymously. Reports made in good faith are immune from civil liability under 18 U.S.C. § 2258B and similar laws in other jurisdictions.
JamStream's internal CSAM-response procedure is governed by the following SLAs:
csamReports Firestore recordIf you observe child sexual exploitation outside JamStream or wish to report independently of our channel, the following hotlines accept reports:
JamStream is committed to operational transparency. As our user base grows, we will publish annual transparency reports including: total number of automated CSAM scans performed, total positive detections, total NCMEC reports filed, average time-to-report, average time-to-acknowledgement for trusted-flagger notifications, and total law enforcement requests received and processed. The first transparency report will be published once we exceed 10,000 monthly active users or upon NCMEC's request, whichever is earlier.
JamStream may update this Policy from time to time to reflect changes in law, technology, or our practices. Material changes will be announced via in-app notification and on jamstream.live. The "Last Updated" date at the top of this Policy indicates when the most recent changes took effect.
Child safety / Trusted-flagger reports: [email protected]
General abuse reports: [email protected]
Legal process / Law enforcement: [email protected]
Data protection (privacy): [email protected]
Postal address: ג'אמסטרים בע"מ (JAMSTREAM LTD), Havatselet 6, Kiryat Yam, Israel · ח.פ. 517333407
Related policies: Terms · Privacy Policy · Copyright/DMCA · Coins & Payments · Acceptable Use · Child Safety · Account Deletion.