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Copyright & DMCA Policy

Effective date: July 9, 2026 · Version 2026-07-09 · Operator: JamStream Ltd (ג'אמסטרים בע"מ), Israel

JamStream is an 18+ live-music social platform where users play, sing, and perform together in real time over live audio and video. Almost everything you see and hear is created by users. JamStream grants you no music licenses of any kind — you are solely responsible for clearing every right your performance requires. This Policy explains your copyright obligations, how copyright owners can send a DMCA takedown notice, how affected users can respond, our repeat-infringer policy, and how our removal, moderation, coins, upgrade-tier, and privacy practices interact with all of this. It is part of, and should be read with, our Terms, Privacy Policy, Acceptable Use, Coins & Payments, and Child Safety policies.
Binding arbitration & class-action waiver. The Terms require that most disputes be resolved by individual binding arbitration and waive class actions and jury trials. You may opt out of arbitration within 30 days of first accepting the Terms by written notice to [email protected]. See the Terms for the full clause and opt-out procedure.
Coins are not money and not a bank deposit. JamStream coins have no cash value except through the specific earned-coin cashout described in Section 12. Purchased coins and free/bonus coins are never withdrawable. JamStream is not a bank, is not FDIC-insured, and coins are not a stored-value or deposit account.

1. Introduction and Purpose

1.1. JamStream is a live-music social platform on which users play instruments, sing, and perform together in real time; host and join live audio-and-video rooms; take part in free, bragging-rights "battles"; host and attend paid, ticketed "concerts"; send and receive tips, gifts, and SuperChat; and share images, text, chat, profiles, and other content. Almost all of the audio, video, images, and text on the Service is created and supplied by users ("User Content"), including live and recorded musical performances.

1.2. JamStream respects the intellectual-property rights of others and expects every user to do the same. This Copyright & DMCA Policy (this "Policy") explains:

  • (a) that JamStream grants NO music licenses of any kind and that you are solely responsible for obtaining every license your performance requires;
  • (b) your representations, warranties, and obligations concerning copyrighted material;
  • (c) how copyright owners may submit a notice of claimed infringement under the U.S. Digital Millennium Copyright Act ("DMCA"), 17 U.S.C. § 512, and how JamStream will respond;
  • (d) how affected users may submit a counter-notification;
  • (e) JamStream's repeat-infringer termination policy;
  • (f) how JamStream handles notice-and-action requests under United Kingdom and European Union law; and
  • (g) how JamStream's content-moderation, coins, upgrade-tier, and privacy practices relate to the above.

1.3. This Policy is incorporated into and forms part of the JamStream Terms of Service (the "Terms"). Capitalized terms not defined here have the meaning given in the Terms. If there is any conflict between this Policy and the Terms with respect to copyright, this Policy controls as to copyright matters. In all other respects the Terms control.

1.4. 18+ only. The Service is intended solely for adults aged 18 or older. You must be at least 18 to create an account, perform, view performances, purchase or earn coins, or otherwise use the Service.

1.5. This Policy is not legal advice. It describes JamStream's procedures and your contractual obligations. It does not tell you which licenses your particular performance requires. If you are unsure, consult a qualified attorney or a music-licensing professional before performing.

2. JamStream Grants No Music Licenses — Read This Carefully

2.1. JamStream is a neutral hosting, streaming, and communications platform. JamStream does not create, select, curate, endorse, pre-screen, or approve the musical works or sound recordings that users choose to perform, stream, record, or share.

2.2. JamStream does NOT obtain, grant, provide, clear, sublicense, or convey any music license of any kind. Without limitation, JamStream does not hold, and does not extend to you, any of the following:

  • (a) public-performance licenses from any performing-rights organization, including ASCAP, BMI, SESAC, GMR (United States), PRS for Music or PPL (United Kingdom), or any other collective-management or performing-rights organization anywhere in the world;
  • (b) mechanical licenses, including any compulsory license under 17 U.S.C. § 115 or any blanket mechanical license administered by The Mechanical Licensing Collective (the MLC) under the Music Modernization Act;
  • (c) synchronization ("sync") licenses, which are required to combine a musical composition with visual images (including all live and recorded video performances and every ticketed video concert on the Service) and for which there is no compulsory-license route — a sync license must be individually negotiated with each publisher; or
  • (d) master-use or reproduction licenses for any sound recording.

2.3. You cannot rely on platform-level music coverage the way you might on some other services. Certain platforms (for example, some large streaming and social-video platforms) carry their own blanket performing-rights licenses that extend to their users' performances. JamStream holds no music license of any kind — no blanket, single, limited, or partial license — and no platform-level coverage should be assumed. Without limitation, JamStream holds no license that:

  • (a) covers any repertoire, in whole or in part;
  • (b) covers any performance, mechanical, synchronization, master-use, reproduction, or other right; or
  • (c) covers recording, downloading, video, or ticketed/commercial performances.

Because JamStream holds no music license, you must clear every right your performance requires yourself, as described in Section 2.4.

2.4. You are solely responsible for securing every license, consent, and permission your performance requires, for every work you perform and for every right implicated by the way you perform it (live vs. recorded, audio-only vs. video, free vs. ticketed). If you do not have those rights, do not perform, stream, record, or share the work on the Service.

2.5. Cover songs, backing tracks, karaoke, and samples. Performing a "cover" of someone else's song is not automatically permitted. Depending on how you perform it, a cover can implicate the public-performance right, the mechanical right, and — because JamStream streams video — the synchronization right. Using a pre-recorded backing track, karaoke track, instrumental, stem, loop, or sample that you do not own or are not licensed to use is likewise not permitted.

2.6. Concerts and other ticketed or monetized performances (heightened responsibility). If you host a paid concert, sell tickets (whether single-price or tiered), or otherwise charge for, monetize, or receive tips, gifts, or other value in connection with a performance, you are engaged in a commercial and, for concerts, a ticketed public performance. This materially increases the rights you must clear and, for any recorded or streamed video, requires synchronization rights in addition to performance and mechanical rights. JamStream's platform fee, ticket-processing, or revenue share is not a license fee and confers no music rights whatsoever. Paid-concert hosts specifically represent and warrant that they hold all rights necessary for a commercial, ticketed, publicly performed, and (where streamed or recorded) synchronized use of every work performed.

2.7. Battles are non-monetary. JamStream "battles" are free, bragging-rights-only competitions in which two performers compete live and the audience reacts; the winner earns XP, rank, or clout only. No coins are staked, wagered, escrowed, won, transferred, or paid in a battle. Battle participation therefore does not itself make a performance commercial — but you must still hold all rights required for any music you perform in a battle, exactly as in any other room.

2.8. JamStream clears nothing on your behalf and makes no representation that any music on the Service is licensed. All User Content is provided "as is" and "as available." JamStream disclaims any warranty that User Content is non-infringing or that any music performed, streamed, recorded, or shared on the Service is licensed.

3. Your Representations, Warranties, and License Grant

3.1. Ownership and Rights Representations

By making any User Content available on or through the Service — including live and streamed audio-and-video performances, recordings, clips, images, profile media, chat, and text — you represent and warrant that:

  • (a) you either own or have obtained all rights, licenses, consents, and permissions necessary to perform, record, stream, reproduce, synchronize, publicly display, distribute, and otherwise use your User Content on the Service, including any public-performance, mechanical, synchronization, master-use, and reproduction licenses required for any cover song, backing track, sample, loop, stem, or third-party sound recording;
  • (b) where your performance is ticketed, monetized, or otherwise commercial, you hold the additional rights necessary for such commercial and, where applicable, ticketed use;
  • (c) your User Content does not and will not infringe, misappropriate, or violate any copyright, trademark, trade-secret, right of publicity, right of privacy, moral right, or other right of any third party; and
  • (d) you have the legal capacity and authority to grant the license in Section 3.2 and to make these representations.

3.2. License You Grant to JamStream (Scoped to Operating the Service)

3.2.1. You retain all ownership of your User Content. JamStream does not claim ownership of your performances or other User Content.

3.2.2. By making User Content available on or through the Service, you grant JamStream Ltd (ג'אמסטרים בע"מ) and its successors and assigns a non-exclusive, worldwide, royalty-free, fully paid-up, sublicensable, and transferable license to host, store, cache, back up, reproduce, encode, transcode, reformat, resize, and adapt (solely for technical formatting, compression, transmission, and compatibility purposes), publicly perform, publicly display, distribute, and transmit that User Content solely for the purpose of operating, providing, securing, improving, promoting, and marketing the Service and enabling the features you choose to use (for example, delivering your live stream to the rooms and concerts you join, storing a clip you elect to save, and displaying your profile).

3.2.3. This license is limited to operating the Service. JamStream does not acquire the right to exploit your User Content for purposes unrelated to the Service, and any promotional or marketing use of your User Content will be reasonable and consistent with your use of the Service.

3.2.4. Duration and wind-down. The license in Section 3.2.2 continues while your User Content is available on the Service. When you delete specific User Content or your account, the license terminates within a commercially reasonable time thereafter, except that: (a) the license persists to the limited extent necessary for User Content you already shared with, or that was already streamed live to, other users, and to the extent copies are retained in routine backups or as required by law; and (b) termination does not affect any sublicense of your User Content that was validly granted before deletion. JamStream is not required to retain or return your User Content after deletion except as required by law or the Terms. See Account Deletion.

3.2.5. No inconsistency with Section 2. Nothing in this Section 3.2 is a grant by JamStream to you of any music license, and nothing here relieves you of your obligation under Section 2 to clear all rights your performance requires.

3.2.6. Moral rights and name/likeness. To the maximum extent permitted by applicable law, you waive, and agree not to assert against JamStream, its sublicensees, and its successors, any moral rights, droit moral, and rights of attribution or integrity you may have in your User Content (including under the UK Copyright, Designs and Patents Act 1988, sections 77–89), insofar as necessary for JamStream to exercise the license granted above. Where such rights cannot be waived, you consent to the acts licensed above to the extent the law permits. You additionally grant JamStream and its sublicensees a non-exclusive, worldwide, royalty-free license to use your username, display name, voice, image, likeness, and persona as they appear in your User Content, solely to operate, host, promote, and market the Service. You may opt out of non-incidental promotional use of your name and likeness by contacting [email protected]; incidental appearance arising from your live participation is not covered by this opt-out. This Section mirrors the corresponding provision of the Terms.

4. Prohibited Copyright-Related Conduct (Acceptable Use)

4.1. You must not use the Service to:

  • (a) stream, perform, record, reproduce, or share any musical composition or sound recording for which you do not hold, or have not obtained, all rights required for the specific use;
  • (b) stream, play, or incorporate copyrighted karaoke tracks, backing tracks, instrumentals, stems, loops, or samples that you are not licensed to use;
  • (c) publicly perform music for which you lack the necessary performance, mechanical, and (for any video or recording) synchronization licenses;
  • (d) host a paid or ticketed concert, or otherwise monetize a performance, without holding the additional commercial and ticketed-performance rights required;
  • (e) perform "grand rights" / dramatic-musical works (for example, staged musicals, operas, or dramatic performances of musical works), which are not covered by any small-rights or performing-rights license and require separate authorization from the rights holder;
  • (f) upload, share, or transmit any image, video, text, or other content that infringes a third party's copyright or other intellectual-property right; or
  • (g) circumvent, disable, or interfere with any content-identification, moderation, muting, stream-interruption, or rights-enforcement measure JamStream may use.

4.2. A violation of this Section 4 is a violation of the Terms and may result in removal or interruption of content and application of JamStream's repeat-infringer policy (Section 8), up to and including termination. See also Acceptable Use.

5. JamStream's Removal Rights and No-Monitoring Statement

5.1. Right, not obligation, to remove. JamStream reserves the right, but assumes no obligation, in its sole discretion and without prior notice, to remove, disable, block, mute, cut, interrupt, refuse to transmit, or terminate access to any User Content or any live stream that JamStream believes may infringe a third party's rights or violate this Policy or the Terms.

5.2. No duty to monitor. JamStream does not pre-screen every item of User Content for infringement, and undertakes no obligation to do so. Any voluntary moderation, content-identification, or safety measure JamStream may employ (including those described in Section 6) is undertaken at JamStream's discretion, does not create a duty to monitor, and does not constitute knowledge of any specific infringing activity. This Policy is intended to preserve JamStream's position under 17 U.S.C. § 512(m) (no duty to monitor) and the corresponding hosting protections under United Kingdom and European Union law.

5.3. Acting on notices. Nothing in this Section limits JamStream's commitment to respond expeditiously to valid notices of claimed infringement as described below.

6. Content Moderation, Safety, and Child-Safety Detection

6.1. Automated and human moderation. To keep the Service lawful and safe, JamStream applies a layered moderation stack that operates without generally monitoring or storing your streams for that purpose:

  • (a) on-device NSFW detection for both still images and live video, running locally in your browser or app (using NSFWJS) to flag or automatically cut sexually explicit content;
  • (b) perceptual-hash matching of images against known-illegal-content hash lists, including hash lists of known child sexual abuse material (CSAM);
  • (c) keyword, text, and toxicity filters applied to chat, usernames, and other text; and
  • (d) a human review queue for escalated reports and automated flags.

6.2. Child-safety and CSAM. JamStream has zero tolerance for child sexual abuse and exploitation. Detected or reported CSAM is removed, the responsible account is terminated, evidence is preserved as required by law, and JamStream reports CSAM to the National Center for Missing & Exploited Children (NCMEC) and cooperates with law enforcement. For the avoidance of doubt, JamStream does not use Microsoft PhotoDNA; it uses the on-device detection, perceptual-hash matching, filtering, human-review, and NCMEC-reporting stack described here. See Child Safety.

6.3. Voice and face processing for moderation (biometric-privacy consent). Because moderation of live audio and video runs in real time, JamStream (and on-device components running on your device) processes your camera and microphone streams — which may include your face and voice — for the limited purpose of the safety and content-identification functions above. Where this processing involves biometric identifiers or biometric information within the meaning of laws such as the Illinois Biometric Information Privacy Act (BIPA) or the EU General Data Protection Regulation (GDPR), by using live audio/video features you provide your informed consent to that processing for these safety purposes. On-device detection is designed to analyze frames locally and not to retain biometric templates beyond what is necessary for the moderation function. You may withdraw consent by ceasing to use live audio/video features; details of retention and your rights are in the Privacy Policy.

6.4. Moderation measures are discretionary and do not limit, replace, or expand your obligations under Sections 2–4 or JamStream's rights under Section 5.

7. DMCA Notice of Claimed Infringement (17 U.S.C. § 512(c))

7.1. Who may submit. If you are a copyright owner, or a person authorized to act on behalf of a copyright owner, and you believe in good faith that material on the Service infringes your copyright, you may submit a written notice of claimed infringement (a "DMCA Notice") to JamStream's Designated Agent (Section 8).

7.2. Consider fair use first. Before submitting a DMCA Notice, you should consider whether the use of your material is authorized by law, including whether it constitutes fair use. Under Lenz v. Universal Music Corp., 815 F.3d 1145 (9th Cir. 2016), a copyright owner must form a good-faith belief that the use is not authorized by law, including fair use, before sending a takedown notice.

7.3. Required elements. To be effective under 17 U.S.C. § 512(c)(3), your DMCA Notice must include all of the following:

  • (a) a physical or electronic signature of the owner, or a person authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed;
  • (b) identification of the copyrighted work claimed to have been infringed (or, if multiple works are covered by a single notice, a representative list of those works);
  • (c) identification of the material that is claimed to be infringing and that is to be removed or disabled, with information reasonably sufficient to permit JamStream to locate the material — because much of the Service is live and ephemeral, please provide as much specificity as possible, such as the room, concert, or battle name and identifier; the offending user's username and/or profile URL; the URL of any saved clip, recording, image, or message; the approximate date, time, and time zone of the live performance; and a description of the infringing portion;
  • (d) your contact information, including your full legal name, mailing address, telephone number, and email address;
  • (e) a statement that you have a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and
  • (f) a statement that the information in the notification is accurate, and — under penalty of perjury — that you are the owner, or authorized to act on behalf of the owner, of an exclusive right that is allegedly infringed.

7.4. Warning against false claims (17 U.S.C. § 512(f)). Under Section 512(f), any person who knowingly materially misrepresents that material is infringing may be liable for damages, including costs and attorneys' fees, incurred by the alleged infringer, by any copyright owner or its authorized licensee, or by JamStream. Do not make false claims.

7.5. JamStream's response to a valid DMCA Notice. Upon receipt of a DMCA Notice that substantially complies with Section 7.3, JamStream will act expeditiously to remove or disable access to the material claimed to be infringing (or, in the case of a live stream, to interrupt, mute, cut, or terminate it as appropriate). JamStream will take reasonable steps to notify the affected user that the material has been removed or disabled and will record the notice against the affected user's account for purposes of the repeat-infringer policy in Section 9. If your notice does not substantially comply with Section 7.3, JamStream may disregard it, but if it substantially complies with clauses (b), (c), and (d), JamStream will take reasonable steps to contact you so that you may submit a compliant notice.

7.6. Submitting a DMCA Notice does not create any obligation for JamStream beyond those imposed by applicable law, and JamStream's removal or disabling of material in response to a notice is not an admission of any fact or liability.

8. Designated Copyright Agent

8.1. JamStream has designated the following agent to receive DMCA Notices and counter-notifications:

DMCA Designated Agent
Agent: Copyright Agent, JamStream Ltd (ג'אמסטרים בע"מ)
Mailing address: Havatselet 6, Kiryat Yam, Israel
Email (copyright): [email protected]
Legal Department: [email protected]

8.2. JamStream's Designated Agent is registered with the United States Copyright Office DMCA Designated Agent Directory (dmca.copyright.gov) pursuant to 17 U.S.C. § 512(c)(2) and 37 CFR § 201.38. JamStream maintains that registration and renews it as required (every three years). The public designation above matches the Copyright Office record.

8.3. The contact above is for copyright matters only. Notices unrelated to copyright infringement submitted to the Designated Agent may not receive a response. For other matters, please use the appropriate contact: [email protected] (privacy), [email protected] (safety, child-safety, and other trust-and-safety concerns), or [email protected] (general legal).

9. Repeat-Infringer Termination Policy (17 U.S.C. § 512(i))

9.1. Policy. In accordance with 17 U.S.C. § 512(i), JamStream has adopted, and will reasonably implement, a policy providing for the termination, in appropriate circumstances, of the accounts of users who are repeat infringers. JamStream is committed to implementing this policy in practice, not merely on paper.

9.2. Strike tracking. JamStream will record valid notices of claimed infringement against the specific account(s) responsible for the material identified. Each valid notice that is not successfully resolved by a counter-notification or otherwise withdrawn will generally count as a "strike" against the responsible account.

9.3. Termination in appropriate circumstances. JamStream terminates the accounts of repeat infringers in appropriate circumstances. JamStream generally treats the accumulation of multiple unresolved valid infringement notices (typically around three) as grounds for termination, and weighs the number, recency, severity, and willfulness of the infringements in each case. JamStream reserves the right to terminate for fewer notices in egregious cases, and to immediately suspend or terminate any account — with or without prior notice, and regardless of strike count — for egregious, willful, large-scale, or commercial infringement, or where required by law.

9.4. No exemptions for upgraded or high-value users. This policy applies equally to all users. Users on an optional upgrade tier (including "Pro," "VIP," or "Vanguard"), high-earning creators, concert hosts, and battle participants are not exempt from strike tracking or termination.

9.5. No ban evasion. Users whose accounts are terminated under this policy are prohibited from creating, operating, or using another JamStream account, and from accessing the Service, whether directly or through another person. JamStream may block re-registration and take other steps to prevent circumvention. A terminated user will not be silently reinstated; any reinstatement is at JamStream's sole discretion and only in genuinely exceptional circumstances (for example, where strikes were later shown to be invalid or were withdrawn).

9.6. Coordination with other policies. This copyright repeat-infringer policy operates independently of, and in addition to, JamStream's other enforcement and trust-and-safety policies. Termination under this Section does not entitle the user to any refund of coins, Coins spent on an upgrade tier, unmatured earnings, or other amounts except as required by applicable law or as expressly provided in the Terms.

10. Counter-Notification (17 U.S.C. § 512(g))

10.1. When you may file. If your material was removed or disabled in response to a DMCA Notice and you believe in good faith that the material was removed or disabled as a result of mistake or misidentification, you may submit a written counter-notification (a "Counter-Notice") to JamStream's Designated Agent (Section 8).

10.2. Required elements. To be effective under 17 U.S.C. § 512(g)(3), your Counter-Notice must include all of the following:

  • (a) your physical or electronic signature;
  • (b) identification of the material that has been removed or to which access has been disabled, and the location at which the material appeared before it was removed or disabled (for example, the room, concert, clip URL, message, or profile item);
  • (c) a statement under penalty of perjury that you have a good-faith belief that the material was removed or disabled as a result of mistake or misidentification of the material to be removed or disabled;
  • (d) your full legal name, mailing address, and telephone number; and
  • (e) a statement that you consent to the jurisdiction of the United States Federal District Court for the judicial district in which your address is located, or, if your address is outside the United States, for any judicial district in which JamStream may be found, and that you will accept service of process from the person who submitted the DMCA Notice under Section 7 or from that person's agent.

10.3. Warning against false counter-notices (17 U.S.C. § 512(f)). Under Section 512(f), any person who knowingly materially misrepresents that material was removed or disabled by mistake or misidentification may be liable for damages, including costs and attorneys' fees. Do not file a false Counter-Notice.

10.4. What happens after a valid Counter-Notice. If JamStream receives a Counter-Notice that substantially complies with Section 10.2, JamStream will promptly forward a copy to the person who submitted the original DMCA Notice and will inform that person that JamStream may restore the removed material in not less than 10, nor more than 14, business days following receipt of the Counter-Notice, unless JamStream first receives notice from the original complainant that they have filed a court action seeking to restrain the allegedly infringing activity. Because much JamStream content is live and ephemeral, "restoration" may mean re-enabling a saved clip or account item rather than re-transmitting a live performance that has already ended.

10.5. Effect on strikes. A validly resolved Counter-Notice (including where the complainant does not pursue the matter and the material is restored) will generally be disregarded for purposes of the repeat-infringer policy in Section 9.

11. United Kingdom and European Union Notice-and-Action

11.1. Global service, layered law. JamStream Ltd (ג'אמסטרים בע"מ) is organized under the laws of Israel and operates a global service. The U.S. DMCA safe harbor is specific to the United States. Rights holders and users in the United Kingdom and the European Union may also invoke notice-and-action mechanisms under local law, and JamStream will act on valid notices under applicable local law, not only the U.S. DMCA.

11.2. United Kingdom. JamStream provides its Service to users in the United Kingdom and is subject to applicable UK law even though the operating entity is established in Israel. For UK users and works, copyright is governed by the Copyright, Designs and Patents Act 1988, and JamStream's role as a host is addressed by the hosting defence under the Electronic Commerce (EC Directive) Regulations 2002 (as retained in UK law) together with applicable illegal-content and (where relevant) children's-access duties under the Online Safety Act 2023. JamStream operates notice-and-action and complaints mechanisms accordingly. Rights holders may submit notices of claimed infringement to [email protected], and JamStream will act expeditiously on valid notices.

11.3. European Union. For EU users, the notice-and-action provisions of the Digital Services Act (Regulation (EU) 2022/2065), Article 16, apply. A notice submitted under Article 16 should identify the allegedly infringing content and its precise electronic location (for example, the relevant URL or identifier), explain why the content is unlawful, include the notifier's name and contact details (except in certain cases involving specified offences), and include a statement of the notifier's good-faith belief that the information is accurate and complete. JamStream will process valid Article 16 notices in a timely, diligent, non-arbitrary, and objective manner and will provide the affected user and the notifier with the information required by the DSA.

11.4. No over-promised monitoring. JamStream's willingness to act on valid UK and EU notices does not constitute, and shall not be construed as, an undertaking to generally monitor User Content or to actively seek facts indicating illegal activity, and is without prejudice to the no-monitoring position stated in Section 5.2.

11.5. How to submit. UK and EU notices may be sent to [email protected] (or, for copyright specifically, [email protected]). Please state the legal basis on which you are submitting the notice.

11.6. EU Digital Services Act point of contact. For the purposes of the Digital Services Act (Regulation (EU) 2022/2065), including Articles 11, 12, 16, and 17, JamStream's electronic point of contact for recipients of the Service, and for authorities where applicable, is [email protected]. Through this contact and our notice-and-action mechanisms, JamStream provides statements of reasons for content and account actions and offers an internal complaint-handling process; complaints and appeals against a moderation or removal decision may be submitted to [email protected]. Communications may be submitted in English. This point of contact supplements, and does not replace, the copyright Designated Agent in Section 8 or the Article 16 mechanism in Section 11.3.

12. Coins, Payments, and Cashout

12.1. What coins are. Coins are a limited-purpose virtual currency used inside the Service (for example, to send tips, gifts, and SuperChat). Coins are not legal tender, are not a bank deposit, and — except through the earned-coin cashout in Section 12.4 — have no cash value and cannot be redeemed for money.

12.2. Buying coins (website only). Coins may be purchased with real money via PayPal on the JamStream website only. Coins are not sold inside the iOS or Android apps, consistent with app-store policy. Purchased coins are consumed within the Service and are not withdrawable.

12.3. Earning coins and bonus coins. Coins may also be earned (for example, tips and gifts received from other users). Free, promotional, or bonus coins may also be granted from time to time. Bonus and free coins are never withdrawable.

12.4. Cashing out earned coins. Only earned "cashable" coins may be withdrawn to PayPal, subject to the following:

  • (a) a minimum of 15,000 cashable coins (approximately US$75) per withdrawal request;
  • (b) an approximately 14-day hold and manual review before payout;
  • (c) a limit of one withdrawal request per 7 days; and
  • (d) phone re-verification for large withdrawals.

JamStream may adjust these parameters, delay or decline payouts for fraud, chargeback, sanctions, legal, or risk reasons, and may require additional identity verification.

12.5. Taxes and 1099 reporting. You are responsible for all taxes on amounts you earn. US-based earners who meet or exceed the applicable IRS reporting threshold will receive an IRS Form 1099. You must provide accurate taxpayer information when requested; JamStream may withhold payouts until it is provided.

12.6. Money-transmission and stored-value disclosures. Coins are a stored-value, closed-loop product for use on the Service and are not a general-purpose payment instrument. JamStream is not a bank and coins are not FDIC-insured. Nothing here is an offer of a deposit account or investment. When you cash out, JamStream disburses your matured earnings through PayPal Payouts to the PayPal email you provide; the PayPal payout partner is the money-transmitter of record for that disbursement, and JamStream provides the software that instructs the transfer and retains its platform fee for that service (subject to confirmation by fintech counsel). Full terms, including forfeiture, expiry, and chargeback rules, are in Coins & Payments.

13. Concerts, Upgrade Tiers, and Auto-Renewal

13.1. Concerts (ticketed events). Concerts are paid, ticketed live events. Ticket prices (single or tiered) are shown before purchase. Refunds are governed by JamStream's stated concert refund policy: a ticket may be refunded where the event is cancelled, materially fails to occur, or as otherwise required by applicable consumer law; refund requests should be sent to [email protected]. Buying a ticket confers no music rights on the host, and hosting a concert imposes the heightened rights-clearance obligations in Section 2.6.

13.2. Optional upgrade tiers (Pro / VIP / Vanguard). JamStream is free to use. It also offers optional upgrade tiers, including "JamStream Pro," "VIP," and "Vanguard," which are purchased with Coins and deducted from your Coin balance (Coins are bought with real money via PayPal on the JamStream website only — never inside the iOS or Android apps). Any auto-renewal of a tier likewise deducts Coins from your balance rather than charging a payment method. These upgrade tiers are never offered, sold, renewed, or managed inside the mobile apps. Before an upgrade or renewal, JamStream discloses the Coin cost, the interval, and how to turn off renewal, and obtains your consent, consistent with the U.S. Restore Online Shoppers' Confidence Act (ROSCA) and comparable consumer laws. You may turn off renewal at any time through your account settings on the website or by contacting [email protected]; doing so stops future Coin deductions and, unless required by law, does not refund the current paid period. Full details are in Coins & Payments.

14. Data We Collect and Who We Share It With

14.1. Data collected. To provide the Service, JamStream collects and processes: your email address; your phone number (stored in restricted, non-public form, encrypted at rest, and not shown to other users; retained in a searchable form only as needed to send SMS, verify your identity, or re-verify for payouts); your date of birth (used only for age-gating and stored privately); photos and profile media; live and recorded audio and video you stream; device and technical information; IP address; and usage data. Live audio/video is also processed by the on-device and safety functions in Section 6.

14.2. Who we share it with. JamStream shares personal data only with service providers that help us run the Service, under contract and only for that purpose, including: PayPal (payments and payouts), Google / Firebase (authentication, hosting, database, and app infrastructure), and Cloudflare (delivery, real-time media, and security). JamStream does not sell your personal data. Full details of purposes, legal bases, retention, and your rights (including under GDPR and BIPA) are in the Privacy Policy.

15. Trademark and Other Intellectual-Property Complaints

15.1. This Policy's procedures are designed for copyright claims. If you believe your trademark, right of publicity, right of privacy, or other (non-copyright) right has been infringed on the Service, please contact [email protected] with a detailed description of the claim, the specific content or account at issue and its location on the Service, the right you assert, and your contact information. Child-safety and other urgent trust-and-safety concerns should be sent to [email protected].

16. Indemnification, Disclaimers, and Limitations (Intellectual Property)

16.1. Indemnification. To the fullest extent permitted by applicable law, you will defend, indemnify, and hold harmless JamStream Ltd (ג'אמסטרים בע"מ) and its affiliates, and their respective officers, directors, employees, and agents, from and against any claims, demands, actions, damages, liabilities, losses, costs, and reasonable attorneys' fees arising out of or related to (a) your User Content; (b) your infringement, misappropriation, or alleged infringement of any copyright or other intellectual-property or publicity right, including any failure to obtain any music license or other right required by Section 2 or Section 3; and (c) your breach of this Policy or the Terms. This indemnity does not extend to liability arising from JamStream's own gross negligence or willful misconduct, and nothing in this Section requires you to indemnify JamStream for any liability that cannot lawfully be shifted to you.

16.2. Disclaimer. To the fullest extent permitted by applicable law, the Service and all User Content are provided "AS IS" and "AS AVAILABLE." JamStream disclaims all warranties, express or implied, including any warranty that User Content is non-infringing or that any music performed, streamed, recorded, or shared on the Service is licensed or cleared.

16.3. Limitation of liability. Any limitation of JamStream's liability is set out in the Terms and applies to this Policy. Such limitations apply to the fullest extent permitted by applicable law.

16.4. Non-excludable consumer rights (UK/EU and other jurisdictions). Nothing in this Policy, and nothing in the Terms as applied to this Policy, excludes, restricts, or limits any right or remedy that cannot lawfully be excluded, restricted, or limited, including: (a) liability for death or personal injury caused by negligence; (b) liability for fraud or fraudulent misrepresentation; and (c) any statutory rights of consumers, including rights under the UK Consumer Rights Act 2015 and the mandatory consumer-protection laws of the European Union and its member states. Where any provision of this Section 16 would otherwise be unenforceable against you as a consumer, it applies only to the extent permitted by the mandatory law applicable to you.

17. General Provisions

17.1. Severability and reformation. If any provision of this Policy — including the license grant in Section 3.2, any disclaimer, or any indemnity — is held to be invalid, overbroad, or unenforceable by a court or competent authority, that provision will be reformed and enforced to the maximum extent permissible so as to give effect, to the greatest degree possible, to JamStream's ability to operate the Service, and the remaining provisions will remain in full force and effect.

17.2. No waiver. JamStream's failure to enforce any provision of this Policy is not a waiver of its right to do so later. No waiver is effective unless in writing.

17.3. Changes to this Policy. JamStream may update this Policy from time to time. If JamStream makes material changes, it will provide reasonable notice (for example, by posting the updated Policy with a new Effective Date and, where appropriate, by in-Service or email notice). Changes are not retroactive. Your continued use of the Service after a change takes effect constitutes your acceptance of the updated Policy; if you do not agree, you must stop using the Service.

17.4. Relationship to the Terms. This Policy supplements and is governed by the Terms, including the Terms' provisions on governing law, binding arbitration, class-action waiver, dispute resolution, and consumer rights, except as expressly stated otherwise in this Policy.

17.5. Language and interpretation. Headings are for convenience only and do not affect interpretation. "Including" means "including without limitation."

18. How to Reach Us

PurposeContact
DMCA notices and counter-notifications[email protected]
General legal / trademark / UK & EU notices[email protected]
Privacy matters[email protected]
Safety, child-safety, and trust-and-safety concerns[email protected]
EU Digital Services Act point of contact / appeals[email protected] / [email protected]

The Service is operated by JamStream Ltd (ג'אמסטרים בע"מ), a company organized under the laws of Israel, company registration number (ח.פ.) 517333407, registered office: Havatselet 6, Kiryat Yam, Israel. Postal notices may be sent to that address; email is the fastest route for the matters listed above.

JamStream Ltd (ג'אמסטרים בע"מ) · Version 2026-07-09 · Effective date: July 9, 2026. See also our Terms, Privacy Policy, Coins & Payments, Acceptable Use, Child Safety, and Account Deletion.